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Travel Agency Database: Mercury Office
What is Mercury Office?
Mercury Office is one of the most advanced travel agency databases on the market, at a very low cost.
Mercury Office is a completely web based travel agency database. All your data is kept in a highly secure off site data servers, which we backup to 2 separate locations nightly.
This means there is no complicated installation involved, and no need to upgrade your computers. Any computer with an internet browser can run Mercury Office.
There are many benefits to an online travel agency database, but probably the most popular with our clients is that they have access from anywhere. So whether you choose to work from home, or want to check on the office while away on holiday, you can use all Mercury's features from anywhere.
Accessible from anywhere
Mercury is completely web-based. This means that it can be accessed from any internet enabled PC that runs Internet Explorer 6 or above. So you can be on holiday and still check in to see activity in the office.
Powerful reporting
Many reports come as standard, but new reports more tailored to your individual business can be requested. Alternatively, design and save your own reports with the very powerful and easy to use, dynamic reporting tool.
Synchronise multiple branches
Extend Mercury to multiple branches, with all data being synchronised accross branches. Effectively, this means you can view reports on multiple branch activity, or zoom in to branch, agent, even right down to individual files.
Manage customer and supplier payments
Mercury can give you accurate reports on balances outstanding from customers as well as payments due to your suppliers. Use Mercury's back office capabilities to get a true picture of all agency finances.
Real time live data
Being web-based, Mercury is completely live and does not rely on any kind of nightly data upload. Everytime you view Mercury, from whereever you are, you will always being looking at a live, true reflections of activity in your agency.
Automatic backups
Mercury is completely secure, and at no point can your data be compromised. Extra security is available on request to give you even more peace of mind. Mercury backs up all your data automatically to three different locations in the early hours of the morning. You can also ask Mercury to provide you with a backup.
Alerts customer via mobile SMS
Mercury comes with many tools as standard. These are to help you organise your business, such as the phone messages tool, and the to-do-list, and also to help you manage youre customer relationships with a mail merge mail shot campaign, or even an SMS marketing campaign. You can ask Mercury to email a client their receipt, SMS a client with information, or automatically create print ready letters to clients, such as 'Welcome Home' letters.
Accessible via mobile phone
Mobile portals to Mercury are available to make Mercury even more accessible. See individual files and itineraries and also reports via your mobile phone.
